Jerrad Ragsdell

"When I was here at Jerrad Ragrdale State Farm I dealt with Amanda in the front office. She was so awesome! However, since she resigned from there things apparently have not been that good. I originally lived in Kansas moved to Houston found this office and all good. My friend Needed better rates so I referred her. She was happy too until Amada left as well. However, things changed when Amanda left. The customer service has diminished considerably since Amanda left. My friend has been trying since March to get a call back from Jerrad. He finally called her and mistreated her and spoke to her with disrespect and distain today 09/22/2022. She was completely offended and appalled with his behavior and attitude with her today. He spoke rudely and disrespectful to her when she tried to explain some of the treatment she had experienced with his office staff. He said several times he had several successful companies just tell me who did what and I’ll fire them. So arrogantly and condescending to her. So by the end of the conversation she just said there was nothing else he could help her before she left his company other than he was a butthole… and she hung up. This is not the way you treat any clients if you intend to keep their business and referrals. I’m just in shock that he would be so arrogant and disrespectful to his clients. I’m sorry I referred her to his office to be treated with such ugly behaviors. My friend doesn’t over exaggerate at all… she’s very sensible. This is unfortunate. I don’t blame her for leaving his office being spoken to like this today. Brandi Christian"

"I just want to share my experience with State Farm: Mayra from the Cypress office has done a great job in assisting us with all our needs here recently, I was so appreciative of her assistance. I just want to recognize her for such a great job she has done, so Thank you. Jerrad & his staff has taken real good care of us for as long as we’ve been with them Their customer service is through the roof, awesome and they take their time with you and make sure they have answered all your questions. I wouldn’t go with anyone else because for all the claims & other issues we have been through they have been there to make it smooth as possible. Their customer service is the reason I’ll never go anywhere else. They give us all the discounts and they always review our account to make sure there’s not anything else we can save on. All my family in other regions in Texas has been with State Farm for decades as long as I can remember. Keep up the good work you all are doing great! Thank you for always listening & being there for us because with this pandemic it sure has been stressful and you all have taken care of us. I like to recognize Amanda & Martin for always assuring us if we have any questions or problems to always call them so thank you. Jerrad thank you for having the greatest people working with you. Again if I could give you a 10 I’d do so. Thank you and have a great day!"

"They are the best at giving the best auto quote there. I love how there is multiple ways you can save on your auto insurance bill. They are very helpful and always a phone call or text message away if you have any questions about your policy or your quote. They make you very comfortable and they do not make it complicated nor do they pressure you to sign up with them. I would give them 10 stars if I could !!"

"I was a long standing customer with USAA for my auto insurance. They recently increased my insurance pretty drastically even though I had no new violations or accidents. So I figured I’d give State Farm a shot. I worked with Jennifer out of this office and she was able to take $170/mo off my policy even with increasing my coverage. She was very responsive, professional and helped me understand all of the terms on my policy before I accepted. I’d definitely (and have already) recommend working with Jennifer on any and all insurance options. Thank you so much Jennifer!"

"Outstanding agent and entire office. I originally left State Farm when the rates got out of control and had a terrible agent. Jerrad and his team never gave up and kept reaching out and I'm glad I listened and gave them a chance. They are always responsive, help where they can, and the rates are finally competitive again. I now have car, home, and umbrella policies with them. Now, I'm just waiting for them to come up with airplane insurance way lower than what's out there right now, so I can finally go buy a plane! ;)"