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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of joseph urbina

joseph urbina

February 26, 2026

5  out of  5
rating by joseph urbina
"VERY FRIENDLY AGENT SHE UNDERSTAND EVERYTHING I WANT. VERY NICE PERSON"
We responded:
"Wow, thank you for the 5-star review, joseph! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Anand Joshi

February 25, 2026

5  out of  5
rating by Anand Joshi
"Amazing agency for insurance"
We responded:
"Thank you for the fantastic review, Anand! We are always here to help with your insurance needs here in Houston . "
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shelly Brody

February 24, 2026

5  out of  5
rating by shelly Brody
"I've been a customer of Mike Cepiel for a few years now. He is honest and loyal to those he serves EVERYTIME!. He helps me to define my needs and accommodates what I am able to do. Great service by him and Jasmyne!"
We responded:
"Thanks so much for the amazing review, shelly! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Heather Beckhusen

February 19, 2026

5  out of  5
rating by Heather Beckhusen
"Nick Dorsey, is one of the best and always quick respond. And took care of anything I need. I would recommend him to any of you who searching for State Farm. Its Nick."
We responded:
"Hey Heather, thank you for taking the time to leave us a review! Nick always strives to ensure everyone he speaks to is getting the best insurance coverage possible, even if they don't sign up with us. We value trust and transparency with all current and potential clients, as we know protecting you and your families properly is how we can ensure long and fruitful relationships with everyone we discuss insurance with. Thank you for the recommendation and we are happy to have you be a part of our State Farm family!"
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Jazmine Cortez

February 18, 2026

5  out of  5
rating by Jazmine Cortez
"Nick provided excellent service, made the whole process of signing up for auto insurance a breeze!"
We responded:
"Jazmine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jerrad Ragsdell’s Team—we are always here to help!"
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Richard Hopper

February 14, 2026

5  out of  5
rating by Richard Hopper
"Great price on auto insurance!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Jerrad Ragsdell’s Team."
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Angela Beaudry

February 11, 2026

5  out of  5
rating by Angela Beaudry
"Very helpful, very informative and detailed. Made it easy to choose!"
We responded:
"Thank you so much for the 5-star rating, Angela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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keoshia loston

February 10, 2026

5  out of  5
rating by keoshia loston
"Von was extremely helpful and knowledgeable while assisting me with purchasing my auto insurance. The process was smooth and stress free!"
We responded:
"Thank you for the fantastic review, keoshia! We are always here to help with your insurance needs here in Houston . "
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Brandon Wild

February 10, 2026

5  out of  5
rating by Brandon Wild
"Great service."
We responded:
"Thank you so much for the 5-star rating, Brandon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Lakesha Holloway [SWE]

Lakesha Holloway [SWE]

February 6, 2026

5  out of  5
rating by Lakesha Holloway [SWE]
"Mike was awesome! He explained the process and went over all of my options and answered all of my questions and concerns. He also followed up throughout the process."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Jerrad Ragsdell’s Team."
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Steven Bolden

February 6, 2026

5  out of  5
rating by Steven Bolden
"Kimberly my Agent was very helpful and even cared about saving me money and protecting us in the end."
We responded:
"Thank you for taking the time to leave such a great review, Steven. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Atta Girl

February 5, 2026

5  out of  5
rating by Atta Girl
"Shawn was very helpful and good to work with. He patiently answered all my questions and offered to help me set up my online account with State Farm."
We responded:
"Atta, thank you for your wonderful review of State Farm Agent Jerrad Ragsdell’s Team! Atta, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jerrad Ragsdell’s Team! "
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Jess Parkerson

February 5, 2026

5  out of  5
rating by Jess Parkerson
"We are pleased with the products, rates and service received with Shawn at State Farm. Looking forward to a good relationship with these folks! Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Frances Carrasquillo

February 4, 2026

5  out of  5
rating by Frances Carrasquillo
"Mike was very easy to talk to made me feel comfortable about my insurance purchase"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jerrad Ragsdell’s Team. "
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Richard Pena

January 30, 2026

5  out of  5
rating by Richard Pena
"Shawn is the man! He quickly listen to my concerns patiently and recommended the best solution for me and my family with our Auto needs. Hands-down, The best experience I have had in a while. Thanks, Shawn!"
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Paige Johnson

January 30, 2026

5  out of  5
rating by Paige Johnson
"Shawn was super helpful and responsive to all my questions and understanding."
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Elaina Byars

January 29, 2026

5  out of  5
rating by Elaina Byars
"Nicole was amazing at helping find a great rate for full coverage car insurance. Thank you for the amazing customer service"
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Joe D

January 26, 2026

5  out of  5
rating by Joe D
"Nick Thank you for your outstanding assistance help and guidance. Your professionalism is unmatched Keep up the good work my man Thank you"
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Jonah Trahan

January 21, 2026

5  out of  5
rating by Jonah Trahan
"Phenomenal service - thanks Nick"
We responded:
"Thanks for the great review! We’re happy to hear you had such a positive experience—Nick will appreciate the shout-out."
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Sandra Cardoso

January 16, 2026

5  out of  5
rating by Sandra Cardoso
"Five stars for Mike Cepiel! He went above and beyond helping me get a quote and guiding me through the sign-up process. Clear, efficient, and incredibly helpful—this is the kind of service that makes a big difference."
We responded:
"Hi Sandra -- thanks for the five-star review! We’re happy to hear Mike went above and beyond and made everything clear and easy for you. We really appreciate you taking the time to share your experience!"
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Chelsey Atwood

January 16, 2026

5  out of  5
rating by Chelsey Atwood
"They were very well knowledgeable and saved me a lot of money and their customer service is amazing"
We responded:
"Hey Chelsea! Thanks so much! We’re really glad we could help you save some money and that you had a great experience with our team. We appreciate you taking the time to leave a review!"
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Cierra Hooks

January 12, 2026

5  out of  5
rating by Cierra Hooks
"Von was very thorough and provided me insurance options based on my needs. He was also very professional and knowledgeable. I appreciate his assistance with my purchase of insurance."
We responded:
"Hi Cierra! Thank you for the kind review! We’re happy to hear Von was professional, knowledgeable, and helped you find the right insurance options. Please let us know if we can help with anything else! "
Profile photo of Tina Niederheiser

Tina Niederheiser

January 8, 2026

5  out of  5
rating by Tina Niederheiser
"My agent was Nick Dorsey. He was very knowledgeable, kind and patient. He provided details and answered questions in a personable manner with ease. Good people."
We responded:
"Hey Tina! Thank you for the great feedback! We’re happy to hear Nick provided knowledgeable, patient, and personable service. We truly appreciate you and your kind words. "
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Mike Veal

January 8, 2026

5  out of  5
rating by Mike Veal
"Mr.Dorsey was great! Helped me get my insurance doesn’t and explained everything to me."
We responded:
"Thank you for the review! We’re glad he was able to help you get your insurance set up and clearly explain everything. We appreciate you! "
Profile photo of Mohammad Anisur Rahman

Mohammad Anisur Rahman

January 7, 2026

5  out of  5
rating by Mohammad Anisur Rahman
"I’ve had a great experience with Jerrad Ragsdell State Farm! The team (Ms. Nicole) is professional, friendly, and always quick to help with any questions. I really appreciate their excellent customer service and clear communication; highly recommend them for anyone looking for reliable insurance support!"
We responded:
"Hi Mohammad! Thank you for the wonderful review! I'm glad to hear you had a great experience with our team, especially Nicole. We truly appreciate your kind words and recommendation. "